Admin Assistance

Job Title: Admin Assistance
Contract Type: Permanent
Location: Teddington, London
Salary: £20000 - £25000 per annum
Start Date: ASAP
Reference: J904918_1582555606
Contact Name: Joshua Platt
Contact Email:
Job Published: February 24, 2020 14:46

Job Description

Currently looking for an admin assistant based in the Middlesex who has previous experience working for an Engineering company, ideally Fire & Security.


My client has been established for over 25 years and are currently searching for good quality, reliable, knowledgeable and experienced administrative staff to build a dedicated and loyal permanent team.


  • excellent organizational skills, ability to manage priorities and time efficiently
  • effective communication skills, both written and verbal, with a good telephone manner
  • ability to manage customer relationships professionally and courteously
  • desire to deliver exceptional customer service
  • good computer skills eg. emails and calendars, writing documents, using spreadsheets etc.
  • motivated self-starter who works well autonomously as well as in a team
  • ability to achieve a successful CRB check and 10-year security screening is essential
  • a working knowledge of office administration activities relating to the fire and security industry would be an advantage, but not essential.


  • Reports directly to company Director and is the first point of contact for all staff and customers.
  • Manages Preventative (routine) and Corrective (call-out) Maintenance activities, including logging events, arranging appointments with customers and scheduling engineers. Processes engineer dockets, ensures paperwork is accurate and complete. Liaises with sub-contractors/service companies as necessary, ensures supplier documentation is up-to-date, accurate and complete.
  • Collects and collates monthly statistics and reports, including False Alarm Analysis, 4 Hour Log, Maintenance statistics and Alarm Receiving Centre reports.
  • Issues NSI Certificates for completed installations.
  • Applies for Police Response unique reference numbers (URN) where appropriate.
  • Ensures accreditations are kept up-to-date eg. NSI Systems, Constructionline, CHAS, NSI Fire etc.
  • Logs all staff holiday, sickness or absence and manages training activities.
  • Maintains engineer call-out rota and ensures engineer diaries are updated.
  • Monitors and orders company stationery and filing supplies.
  • Processes all filing, archiving and shredding of company documents.
  • Manages customer master files to ensure accurate record-keeping including database updates.
  • Carries out meeting administration, compiling agendas, taking minutes and recording actions.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p s : / / w w w . r u s s e l l - t a y l o r . c o . u k / p r i v a c y - p o l i c y on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on h r @ r u s s e l l - t a y l o r . c o . u k

Get similar jobs like these by email

By submitting your details you agree to our T&C's