Business Systems Support Analyst

Job Title: Business Systems Support Analyst
Contract Type: Permanent
Location: Newcastle upon Tyne, Tyne and Wear
Salary: Up to £30000.00 per annum + Package
Reference: J911691_1642162235
Contact Name: Amanda Winder
Contact Email:
Job Published: January 14, 2022 12:10

Job Description

Business Systems Support Analyst

Newcastle upon Tyne

Permanent Salary: up to £30,000 per annum

My client is an industry leading national house builder. They have an excellent reputation across the marketplace. Due to the continued business expansion, they require a Business Systems Support Analyst.

The Business Systems support manager will manage and provide second line system support for the business' COINS system.


  • You will be an expert in support for COINS
  • You will be able to proactively work resolving any issues with COINS.
  • Support any testing activities and system migration or changes
  • Ability to access data from SQL
  • Monitor service packs and release and co-ordinate testing as required
  • Provide data for the replication of process from COINS to SQL database and fix issues as they occur
  • Assist in the development of existing integrations from COINS other software's sales, monitor, BRICS

Experience, Qualifications and Skills

  • 5+ years' systems support and administration experiences
  • 3+ years' SQL query tools and databases
  • Experience of working on business change projects

Qualifications and Training

  • ITIL Foundation Certification
  • Good knowledge of SQL and knowledge of other query tools
  • Advanced Excel skills are desirable
  • Additional IT professional qualifications such as BCS Diploma etc. are desirable
  • Power BI experience is desirable

This is an excellent opportunity to join a busy national housebuilder. The role is required Monday to Friday Hours: 35 per week with flexible working available.

Along with the following package;

  • Competitive salary
  • Annual bonus
  • 25 days holiday, plus bank holidays
  • Flexible working and core hours
  • Contributory pension scheme
  • Life assurance

To apply please email your CV to or contact me on 07585 967544

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