Business Systems Support Analyst

Job Title: Business Systems Support Analyst
Contract Type: Permanent
Location: Newcastle upon Tyne, Tyne and Wear
Salary: Negotiable
Reference: J911750_1642515247
Contact Name: Amanda Winder
Contact Email:
Job Published: January 18, 2022 14:14

Job Description

Business Systems Support Analyst

Newcastle upon Tyne

Permanent Salary: up to £30,000 -£35,000 per annum (DOE)

Flexible working + Bonus

My client is an industry leading national house builder. They have an excellent reputation across the marketplace. Due to the continued business expansion, they require a Business Systems Support Analyst.

The Business Systems support manager will manage and provide second line system support for the business' COINS system.

Responsibilities as a Business Systems Support Analyst.

  • You will be able to proactively work resolving any issues with COINS.
  • Support any testing activities and system migration or changes
  • Ability to access data from SQL
  • Monitor service packs and release and co-ordinate testing as required
  • Provide data for the replication of process from COINS to SQL database and fix issues as they occur
  • Assist in the development of existing integrations from COINS other software's sales, monitor, BRICS

Very much a developement role, if you have provided support for other softwares do get in touch for a coversation in a bit more detail.

Experience, Qualifications and Skills prefered

  • 5+ years' systems support and administration experiences
  • 3+ years' SQL query tools and databases

Qualifications and Training

  • ITIL Foundation Certification
  • Good knowledge of SQL and knowledge of other query tools
  • Advanced Excel skills are desirable
  • Additional IT professional qualifications such as BCS Diploma etc. are desirable
  • Power BI experience is desirable

This is an excellent opportunity for a Systems Support Analyst a busy national housebuilder. With opportunites to develop and progress within a leading company.

The role is required Monday to Friday Hours: 35 per week with flexible working available.

Along with the following package;

  • Competitive salary
  • Annual bonus
  • 25 days holiday, plus bank holidays
  • Flexible working and core hours
  • Contributory pension scheme
  • Life assurance

To apply please email your CV to or contact me on 07585 967544

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