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Customer Care Inspections Manager

Job Title: Customer Care Inspections Manager
Contract Type: Permanent
Location: North West England, England
Industry:
Salary: Negotiable
Reference: J904173_1578656283
Contact Name: Lauren Adamson
Contact Email: lauren.adamson@russell-taylor.co.uk
Job Published: January 10, 2020 11:38

Job Description

Property Inspections Manager

Housing - Permanent

North West

Salary (Negotiable)

An excellent opportunity has arisen for a Property inspections manager to join a well-established 5-star house builder in the North West. My client has one of the best reputations for their quality and build, specialising in building 5-star homes across the North West region.

The ideal Inspection manager will have a trades/ site manager and customer care background. You will report into the Customer Care Director whilst liaising with the Customer Services team to meet and carry out a fair analysis of defects. You must have a good understanding of the NHBC standards and have excellent customer facing skills and comfortable dealing with people at all levels.

Key Duties:

  • Ensuring satisfactory performance of the subcontractors and staff members allocated to the
  • Project under your control
  • Keeping the Site Manager informed of information from customer feedback and staff projects reviews, to assist in the planning for improvement
  • Ensuring that all relationships with external bodies are managed appropriately
  • experience in quality control
  • Conduct final quality inspections of properties before and after handed over to the customer, and putting into place prior to handover any remedial action required.
  • Manage your own diary and time professional

The ideal candidate will have

  • Experience in a Building Inspector capacity, ideally for a housing developer
  • Passion for building quality new homes
  • Excellent customer facing skills and comfortable dealing with people at all levels
  • highly motivated and focused individuals

This position will be to manage and provide a high-quality inspection service between the construction and sales departments to ensure a consistent high-quality product is achieved whilst continually improving the Customer Service experience for my client's customers in pursuit of the 5 Star rating.

To apply please email your CV to lauren.adamson@russell-taylor.co.uk or contact me on 0151 737 5560

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