Customer Service Coordinator (Packaging Manufacturing)

Job Title: Customer Service Coordinator (Packaging Manufacturing)
Contract Type: Permanent
Location: Ellesmere Port, Cheshire
Salary: Up to £28000 per annum + Mon-Fri 9-5 Role!!
Reference: J913058_1649164725
Contact Name: Kelly Newell
Contact Email:
Job Published: April 05, 2022 14:18

Job Description

Customer Services Coordinator (Pharmaceutical Packaging)




Do you want to work for a market leading pharmaceuticals manufacturer who globally specialise in pharmaceutical print and packaging? Are you dedicated and passionate about delivering exceptional customer service by working within a strong Supply Chain division? Do you want to work for a business who truly value their staff by offering competitive contractual benefits? (See below)

If the answer is yes, this could well be your new role...

Your Responsibilities as our Customer Service Coordinator

Receive and process customer orders through to invoice and dispatch Manage internal and external customer expectations Coordinate with 3rd party logistics warehouse to agree daily order preparation schedule Maintain up to date information in the group ERP system to provide visibility to all departments via daily sales/order reporting Issue and sense check monthly forecast files Monitor and analyse actual sales vs forecast and escalate issues or trends to management General admin as required, including assisting in team projects and providing support for Financial and Quality audits

Your Key Areas of Expertise

IT and Computer skills (Including Excel: Pivot tables, V Look-ups) Ability to handle large amounts of data accurately Good analytical and problem solving skills Strong communication skills, both verbal and written Strong mixture of self-starter and team player Methodical, with strong organisational skills Ability to act on own initiative and to understand when escalation is needed.

Your Contractual Benefit

Mon - Friday 9.00am-5pm
25 Days plus Bank Holidays
Government Pension Scheme

To Apply

Please click on the link to apply, please ensure all contacts details are fully up to date.

I look forward to receiving your application.


Kelly Newell

Manufacturing Divisional Manager


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