Customer Service Coordinator (Construction & Manufacturing)
Deeside / Flint / Holywell
We have an opportunity for Multi-skilled Customer Services Coordinator with strong administration skills to join our rapidly expanding client in North Wales. This role will support both their Detailer Team and Customer Services Coordinators in a construction & manufacturing environment.
Your Key Responsibilities
This role will involve order processing, entering customer orders onto system with extreme accuracy to meet strict production deadlines, liaising with Roofing/Cladding contractors, Architects, building
contractors, prestige customers when necessary, communicating with and prioritising orders from sister manufacturing plant and checking of detailed orders to ensure 100% accurate.
You will also be responsible for the day to day management of customer orders from receipt through to delivery ensuring material and production capacity is available.
You will need to liaise with area sales managers, our internal quotations department and the divisional production facilities to achieve the customers' requirements on time.
As our successful candidate you will possess the following skills and experience
* The ability to work to deadlines within a busy, demanding office environment whilst being able to pay attention to detail to ensure accuracy of work
* Computer literate with AutoCAD and SAP experience is an advantage but not essential.
* Strong mathematical skills and possess first class administration, communication, and organisational skills.
* Good negotiation skills and the ability to deal with all levels of personnel within the customer's organisation.
* The ability to remain professional and maintain a calm demeanour under pressure.
* Candidates must be able to work independently as well as provide support to team members when required.
* Monday to Thursday 8.15am - 5.00pm / Friday 4.00pmfinish
* 24 days plus all bank holidays
* Competitive pension contributions
Please click on the link to apply.
Manufacturing Divisional Manager