Field Service Engineer

Job Title: Field Service Engineer
Contract Type: Permanent
Location: Staffordshire, England
Salary: Negotiable
Reference: J903524_1574176802
Contact Name: Charlie Ward
Contact Email:
Job Published: November 19, 2019 15:20

Job Description

Reporting to the Head of Manufacturing Service & Commissioning, you will:

  • Undertake system calibration, repairs, and maintenance activities on client sites, addressing any concerns arising throughout the process.
  • Communicate and provide technical support to the client to address customer specific issues.
  • Provide technical support to Installation Technicians and Service Engineers to address in-house issues, deploying all forms of communication.
  • Compile all reports/documentation and dispatch in a timely manner as directed by the Head of Manufacturing & Commissioning.
  • Comply with the organisation's QA and SHE system, policies and procedures and support required updates as the business develops.
  • Attend all required company & department meetings.
  • Attend training courses relevant to the position.
  • Support the creation and delivery of training activities for colleagues and clients.
  • Undertake any other ad-hoc duties within your skillset as directed by your line manager.
  • Provide support to the 24/7 service helpline by being on-call on a rota basis.

Essential criteria:

  • Electrical experience - ideally an electrical bias through time served or qualifications
  • Experience in fault-finding and diagnosis
  • Experience in either oil/gas/production line/maintenance/some automation
  • flexibility to work all over the UK including overnight stays.

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