Repair Scheduler/ Planner

Job Title: Repair Scheduler/ Planner
Contract Type: Temporary
Location: Stretford, Greater Manchester
Salary: Negotiable
Reference: J893431_1508772905
Contact Name: Lauren Adamson
Contact Email:
Job Published: October 23, 2017 16:35

Job Description

Role: Repairs Scheduler

Location: Stretford

Temporary Contact

My client are an in house (DLO) Contractor and an excellent opportunity has risen for a Scheduler / Planner to join their team on a temporary contract. They work in all residential areas, building, maintaining and renewing homes for local authorities and social landlords. As a Repairs Scheduler you will be organising the maintenance operatives` diaries on a day to day basis making sure that all maintenance and repair jobs are booked in and are allocated within the right amount of time. You will be responding to reactive call outs or planning of preventative maintenance visits, scheduling the works to the builders, ensuring relevant access requirements / security is adhered too, escalate outstanding jobs and follow tasks through to completion. Reasonability's:

  • ensure that data and information is updated into the appropriate systems accurately and in a timely manner
  • Provide tenants with prompt, professional and accurate information, in a timely, consistent and efficient manner. You will conduct outbound calls regarding service request progress
  • Have experience of working within agreed performance targets, ensuring that productivity and Key Performance Indicators are achieved.
  • Ensure delivery of the repairs service in line with standards
  • Ideally have experience in scheduling and customer service, demonstrating effective communications skills and be a strong communicator to all levels of staff
  • Be able to demonstrate an understanding of planning effective work priorities
  • Experience in a repairs & maintenance environment
  • Experience with working with engineers diaries/scheduling day to day or reactive repairs
  • Excellent Communication Skills
  • IT Literate as you will be using our in-house system(s) to add calls/repairs to the system and then allocate to the relevant trades person to complete the works
  • Ability to work under pressure
  • Highly organised with a good attention to detail

To apply please email your CV to or contact me on 0151 737 5560

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