Supply Chain & Customer Services Coordinator (Pharmaceuticals)

Job Title: Supply Chain & Customer Services Coordinator (Pharmaceuticals)
Contract Type: Permanent
Location: Chester, Cheshire
Salary: £22000 - £25000 per annum + Fantastic Contractual Benefits
Start Date: ASAP
Reference: J903674_1574768675
Contact Name: Kelly Newell
Contact Email:
Job Published: November 26, 2019 11:44

Job Description

Supply Chain and Customer Service Coordinator (Manufacturing)

Do you want to work for a market leading pharmaceuticals manufacturer who globally specialise in skin and beauty treatments? Are you dedicated and passionate about delivering exceptional customer service by working within a strong Supply Chain division? Do you want to work for a business who truly value their staff by offering highly competitive contractual benefits? (See below)

If the answer is yes, this could well be your new role, ready for the New Year!!

Supply Chain/ Customer Service Co-Ordinator

This really is an exciting opportunity to be part of a vibrant and dynamic Supply Chain team based in the Chester office working for a fast paced and ever changing global health and beauty company.

Your Responsibilities as Customer Service Coordinator

Receive and process customer orders through to invoice and dispatch
Manage internal and external customer expectations
Coordinate with 3rd party logistics warehouse to agree daily order preparation schedule
Maintain up to date information in the group ERP system to provide visibility to all departments via daily sales/order reporting
Issue and sense check monthly forecast files
Monitor and analyse actual sales vs forecast and escalate issues or trends to management
General admin as required, including assisting in team projects and providing support for Financial and Quality audits

Your Key Areas of Expertise

IT and Computer skills (Including Excel: Pivot tables, V Look-ups)
Ability to handle large amounts of data accurately
Good analytical and problem solving skills
Strong communication skills, both verbal and written
Strong mixture of self-starter and team player
Methodical, with strong organisational skills
Ability to act on own initiative and to understand when escalation is needed

Your Contractual Benefit

Mon - Thurs 9am-5.30pm Friday 9am-5pm
25 Days plus Bank Holidays
Pension Contributions 3% Employee and 5% from Employer
10% Bonus
Full healthcare package

To Apply

Please click on the link to apply, please ensure all contacts details are fully up to date.

I look forward to receiving your application.



Kelly Newell

Manufacturing Divisional Manager


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