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Technical Support Officer - Pharmaceutical

Job Title: Technical Support Officer - Pharmaceutical
Contract Type: Permanent
Location: Keighley, West Yorkshire
Industry:
Salary: Negotiable
Reference: J895549_1529076564
Contact Name: Tom Hammond
Contact Email: tom.hammond@russell-taylor.co.uk
Job Published: June 15, 2018 16:29

Job Description

Technical Support Officer - Pharmaceutical

Location: Keighley, Yorkshire

Type: Permanent

Salary: Competitive, depending on experience

The Role:

  • Assist in providing technical support to all departments, and to assist in dealing with queries and problems arising from within the business or external sources.
  • Assist new product introductions to the business (or significant changes to existing products)
  • Assist in the updating of existing product costings
  • Assist and liaise with the Quality Department in the event of any technical query regarding Periodic Product Quality Reviews of all products.
  • Work in accordance with company Security, Quality, Environmental, Health and Safety policies
  • Assisting in the generation and review of technical documentation, including SOPs, batch manufacturing records, specifications, validation protocols and reports etc,
  • Establish self as key client relationship contact, including tasks such as making periodic "health check" calls
  • Providing timely technical input to internal and external third parties to resolve supply issues, as well as reviewing and approving technical documentation in support of existing and new products
  • Lead in the identification and resolution of service level issues, as well as the proactive development of contingency plans to mitigate risk.
  • Assist in the development of start-up plans including but not limited to project monitoring and communication plan including tracking of milestones and timelines, risk management and action logs.
  • Lead problem solving and resolution efforts in a timely, customer focused manner.
  • Assist in the technical review at project initiation and provide input into project proposals as well as support discussions around budget implications and changes.

The Person:

  • Ideally qualified to Degree / HND or HNC level, or equivalent, in a science based subject
  • Experience in a technical project management role (Production/ Technical Support at a manufacturing / packaging and possibly Quality) within the pharmaceutical industry
  • Extensive production experience gained in pharmaceutical industry or manufacturing environment involving technical/process or analytical activities
  • Experience in Pharmaceutical Production or support, with a proven experience in Technical Transfer of Pharmaceutical products and production
  • Knowledge and experience of pharmaceutical manufacturing processes, process development and validation, analytical techniques and analytical method validation
  • Technical knowledge of either solids, semi-solids, liquid and or sterile dosage forms
  • A good understanding of GMP (Good Manufacturing Practice) requirements

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