Technical Support Officer - Pharmaceutical

Job Title: Technical Support Officer - Pharmaceutical
Contract Type: Permanent
Location: Keighley, West Yorkshire
Salary: Negotiable
Reference: J895549_1529076564
Contact Name: Tom Hammond
Contact Email:
Job Published: June 15, 2018 16:29

Job Description

Technical Support Officer - Pharmaceutical

Location: Keighley, Yorkshire

Type: Permanent

Salary: Competitive, depending on experience

The Role:

  • Assist in providing technical support to all departments, and to assist in dealing with queries and problems arising from within the business or external sources.
  • Assist new product introductions to the business (or significant changes to existing products)
  • Assist in the updating of existing product costings
  • Assist and liaise with the Quality Department in the event of any technical query regarding Periodic Product Quality Reviews of all products.
  • Work in accordance with company Security, Quality, Environmental, Health and Safety policies
  • Assisting in the generation and review of technical documentation, including SOPs, batch manufacturing records, specifications, validation protocols and reports etc,
  • Establish self as key client relationship contact, including tasks such as making periodic "health check" calls
  • Providing timely technical input to internal and external third parties to resolve supply issues, as well as reviewing and approving technical documentation in support of existing and new products
  • Lead in the identification and resolution of service level issues, as well as the proactive development of contingency plans to mitigate risk.
  • Assist in the development of start-up plans including but not limited to project monitoring and communication plan including tracking of milestones and timelines, risk management and action logs.
  • Lead problem solving and resolution efforts in a timely, customer focused manner.
  • Assist in the technical review at project initiation and provide input into project proposals as well as support discussions around budget implications and changes.

The Person:

  • Ideally qualified to Degree / HND or HNC level, or equivalent, in a science based subject
  • Experience in a technical project management role (Production/ Technical Support at a manufacturing / packaging and possibly Quality) within the pharmaceutical industry
  • Extensive production experience gained in pharmaceutical industry or manufacturing environment involving technical/process or analytical activities
  • Experience in Pharmaceutical Production or support, with a proven experience in Technical Transfer of Pharmaceutical products and production
  • Knowledge and experience of pharmaceutical manufacturing processes, process development and validation, analytical techniques and analytical method validation
  • Technical knowledge of either solids, semi-solids, liquid and or sterile dosage forms
  • A good understanding of GMP (Good Manufacturing Practice) requirements

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p s : / / w w w . r u s s e l l - t a y l o r . c o . u k / p r i v a c y - p o l i c y on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please contact us on h r @ r u s s e l l - t a y l o r . c o . u k

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