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Blue Pebbles

Internal Sales and Support Engineer

Vacancy Title: Internal Sales and Support Engineer
Contract Type: Permanent
Location: Merseyside
Industry:
Salary: Competitive
Start Date: 2023-12-11
REF: J922260
Contact Name: Jack Elliott
Contact Email: Jack.elliott@russell-taylor.co.uk
Vacancy Published: 8 months ago

Vacancy Description

Internal Sales and Support Engineer


Birkenhead

Do you want to work for a profitable business with an excellent salary?
Would you like to enhance your career within Sales?

About the company:
-With over 50 years' experience and more than 20,000 customers worldwide, our client understands the need for accurate, robust, intelligent sensors and measurement systems.
-Our client's sensors and systems provide market-leading performance, together with the fastest measuring rates, widest operating ranges and smart interface capabilities. We work in 1D, 2D and 3D measurement domains with many different sensor technologies and measurement principles.
-They are used throughout almost all industries from automotive to aerospace, motorsport to metal production, semiconductor to subsea. Whether it is R&D, Test, OEM or a process control application, our client offers world leading solutions.
-Due to continued growth, the UK division of our client is looking to recruit an Internal Sales and Support Engineer"
Quick overview of the role:
-Do you work in the engineering industry as a service technician, engineer, or in quality? Are you looking to move in a different direction with your career? Are you interested in an office based role with hybrid working opportunities?
-Not having to work in a manufacturing environment anymore, however still be able to use your skills and technical know-how to helping solve customer challenges in measurement, control and automation?
-As an internal sales and support engineer you will combine the skills you have, in a customer facing role, working with some of the most advanced sensor and automation products in the marketplace.

What benefits will you get?
-Attractive salary
-Flexible working

What will you actually be doing?
-Be the first point of contact for new incoming enquiries
-Discuss at a technical level in order to understand customer requirements
-Work with the field sales team to review the requirement and determine the best next steps
-Manage your own projects where you prepare quotations, technical documentation and proposals and supply to the customer
-Be the first line of technical support for customer questions
-Liaise with the company headquarters for further product information and technical support when required
-Occasional travel to customer sites and UK exhibitions/seminars
-Occasional overseas travel for product training

An ideal candidate will have:
-We are looking for a person with a technical background who is a good problem solver, and can talk at a technical level with automation, quality and research and development engineers.
-A technical qualification in an engineering or science discipline is required for this role, Ideally NVQ level 5 or higher. Hands on experience of working in an engineering, quality or research environment is preferred.
-A proactive approach to dealing with new customer enquiries is essential. A good communicator, with the focus on building long term customer relationships is required for this role.

Our client offers an excellent opportunity for the right candidate to join a dynamic and successful team, with ongoing support and training to increase your knowledge and career development.


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