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ISO accolade once again confirms Russell Taylor Group’s high levels of service

Posted by Alex Rutter on 4/04/2022
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A WORKPLACE culture focused on unrivalled service has once again brought Russell Taylor Group major recognition in demonstrating its commitment to consistently high levels of operation throughout the business.

For the 12th year running, the company has gained the internationally recognised ISO 9001:2015 accreditation for Quality Management.

The award confirms that the company continually meets the expectation of employers recruiting nationwide in Construction, Engineering, Manufacturing, Oil & Gas and Energy and that of those seeking permanent and temporary employment in these sectors.

ISO 9001 shows that accredited organisations actually deliver a quality service to clients and certification is only given following rigorous, independent external audit.

Russell Taylor Group managing director Rob Kurton said: “Gaining this ISO standard once again is a remarkable achievement and, by meeting its wide-ranging criteria, proves our total commitment to our clients.

“This is the twelfth time we have gained the award and it speaks volumes for the dedication of all our employees, working in challenging times and under high pressure, to making sure the Russell Taylor service is consistently high.

“Our workplace culture is all about ensuring our service is unrivalled and it’s where quality management which is centred on clients’ needs, on sustainable relationships with them and their engagement with our teams truly comes into play.

“The ISO accreditation has trust embedded in it and shows how much we value the business of our partners in the delivery of our recruitment operations.”

The ISO 9001 Quality Management standard demonstrates not only that the services Russell Taylor Group offer are of consistently good quality but also help the company to streamline them and thus make the business more efficient.

Rob added: “We are delighted that our continued hard work focused on putting our clients first in everything we do has been confirmed. We are committed to reaching the ISO high standards and will continue to meet our customers’ expectations – and hopefully exceed them.”