Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Contract
Location: Stevenage, Hertfordshire
Salary: Negotiable
Reference: J913052_1659012314
Contact Name: Lauren Price
Contact Email:
Job Published: July 28, 2022 13:45

Job Description

Full time - Fixed Term Contract (Initially on a 6-month FTC with an opportunity to move to a 12-month FTC)

Do you have experience working in a fast-paced customer service representative role?

Are you looking for an exciting new challenge?

Do you want to work somewhere that allows flexible working?

Other benefits you'll get:

  • 25 days Annual Leave, Training and Development, Pension scheme, Health cash plan, Life assurance, Flexible working, Perks hub and EAP Wellbeing hub.

What will you be doing?

  • You will be the first line of contact for all customer queries and requests,
  • Attending to customer questions, complaints and concerns,
  • Reviewing quotations and other documentation before submitting to the customer,
  • Communicating effectively with internal departments to ensure customer objectives are met.

Where will you be doing it?

  • Our client is a worldwide specialist in calibration and asset management services, they were established in 1999 and have grown massively, now covering a total of 26 countries worldwide…would you like to be part of their success?

What you'll need:

  • Previous experience working in customer service,
  • Excellent communication skills,
  • Excellent IT skills,
  • Ability to work with minimum supervision in a busy environment.

We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy h t t p s : / / w w w . r u s s e l l - t a y l o r . c o . u k / p r i v a c y - p o l i c y on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or the GDPR please get in touch on h r @ r u s s e l l - t a y l o r . c o . u k

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